At vebet, your privacy is not merely a legal obligation — it is a core value we uphold. This document transparently explains how we collect, use, store, and protect your personal information every time you use our platform.
Six core privacy commitments that ensure your data remains safe on the vebet platform
All data transmitted between your device and vebet servers is protected with TLS 1.3 encryption. No third party can intercept or read your transaction information or personal data.
Vebet never sells, rents, or permits the use of your personal data for third-party marketing purposes. Your information belongs to you — we only use it to operate the platform.
User data is stored on servers protected by multi-layered firewalls and 24/7 security monitoring. Access to personal data is restricted to authorised personnel only.
You have the right to access, correct, or request deletion of your personal data at any time. Such requests can be made through the account settings section or via customer support.
Vebet uses cookies solely to improve the user experience — not to monitor your activity. You can manage your cookie preferences at any time through your browser settings.
In the event of any security breach that may involve your data, vebet will notify you within 72 hours of the breach being identified, in accordance with industry best practices.
This Privacy Policy is published by vebet ("we", "our platform", or "vebet") and applies to all users who access or use our online casino platform via our website, mobile app, or any digital channel we operate.
We understand that your trust is our most valuable asset. When you register with vebet or use our services, you are entrusting us with your personal information. We take that responsibility seriously — not just because it is required, but because it is the right way to run a business.
This policy clearly explains:
By using the vebet platform, you consent to the collection and use of your data as described in this Privacy Policy. If you do not agree, please discontinue use of our platform.
Vebet collects various categories of data depending on how you interact with our platform. The following are the types of data we collect:
For identity verification (KYC) purposes, we also require copies of official documents such as a Malaysian identity card (MyKad), passport, or other approved identification documents. These documents are stored with encryption and deleted once verification is fully complete.
Vebet never store your full credit or debit card number. All card transactions are processed through payment providers compliant with PCI-DSS standards.
The data we collect is used exclusively for the following purposes:
We do not use your data to make automated decisions that have a significant impact on you without human review. Every case involving account suspension or termination is reviewed by a human team.
Vebet processes your personal data based on one or more of the following legal bases:
Vebet does not sell your personal data to anyone. We may share your data only in the following limited circumstances:
If your data needs to be transferred outside Malaysia for processing by our service providers, we ensure that protection equivalent to Malaysian data protection standards is applied in all cases.
Vebet retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law:
When your data is no longer needed, we will securely delete or destroy it using methods that ensure it cannot be recovered.
Data security is a top priority at Vebet. We implement multiple layers of technical and organizational protection:
While we take all reasonable steps to protect your data, no system can guarantee 100% security. We encourage you to take your own security precautions as well — such as using a strong, unique password and enabling 2FA on your vebet account.
As a vebet user, you have the following rights regarding your personal data:
| Your Rights | Description | Status |
|---|---|---|
| Right of Access | Request a copy of the personal data we hold about you | Available |
| Right to Rectification | Request correction of inaccurate or incomplete data | Available |
| Right to Erasure | Request deletion of your data under certain circumstances | Available |
| Right to Restriction | Request restriction of your data processing under certain circumstances | Available |
| Right to Portability | Receive your data in a structured, machine-readable format | Available |
| Right to Object | Object to data processing for marketing or legitimate interest purposes | Available |
To exercise any of the above rights, contact our privacy team via live chat on the platform or support email. We will respond to your request within 30 days. In some cases, we may need to verify your identity before processing the request.
Please note that the right to data deletion may be limited in situations where vebet is required to retain your data to fulfil legal obligations — such as financial records mandated by applicable law.
Vebet uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of some parts of the platform.
The Vebet platform may contain links to third-party payment providers or game providers. This Privacy Policy applies only to the Vebet platform itself and does not cover the privacy practices of those third parties.
We encourage you to read the privacy policies of relevant third-party service providers before using their services. vebet is not responsible for the content or privacy practices of third-party websites.
All third-party service providers working with vebet sign data protection agreements requiring them to handle vebet user data to a standard equivalent to this Privacy Policy.
The Vebet platform is exclusively for adult users aged 18 and above. We do not intentionally collect or process personal data of individuals under the age of 18.
If you believe a child has provided personal information to vebet without parental or guardian consent, please contact us immediately. We will take prompt steps to delete that information and close the relevant account.
Vebet uses an age verification process during registration to minimise the likelihood of access by underage individuals.
If you have any questions, concerns, or wish to exercise your privacy rights, the vebet data protection team is here to help:
We are committed to responding to all privacy-related enquiries within 30 working days from the date of receipt. For complex requests, we will notify you if additional processing time is required.
This Privacy Policy may be amended from time to time. The latest version is always available on this page, and significant updates will be communicated to you via an in-platform notice or email.
Your privacy is our priority. Register a vebet account today and enjoy a safe, secure, and exciting online casino experience alongside hundreds of thousands of Malaysian players.